Job offer
Service Technician (m/f/d)

Locations: Bad Homburg, Cologne, Hanover
Target group: Professionals, Young Professionals

For this position, you will have a very good technical understanding and will be responsible in your team for the installation, commissioning and regular maintenance of the sophisticated hardware and software solutions at our site in Bad Homburg or at our customers in Cologne or Hanover.

In detail, this means coordinating the installation work, start-up and acceptance of the complete systems – both in the factory and on site nationally and internatonally. Your interfaces are the individual project managers as well as your colleagues from development and system integration.

Naturally, you will ensure the documentation of the work and act as a contact person to other departments, e.g. development and quality assurance. In addition, your responsibilities will be to perform troubleshooting and maintenance appointments, on-site if necessary.

Your tasks as a service technician (m/f/d)

Execution of 2nd-level support, partly in direct customer contact
Technical support for service and sales partners
Execution of worldwide installations and start-ups
Factory and on-site acceptance of systems at home and abroad
Responsibility for the reference and test systems used
Cooperation in international project teams

Your qualifications as a service technician (m/f/d)

Completed degree (e.g. computer science, electrical engineering)
Equivalent technical education
Or relevant professional experience in service
Good knowledge of network engineering, network storage, network security, and network protocol analysis.
Sound knowledge in the field of standardized transmission techniques and protocols in today's telecommunications and data networks
Skills using databases (SQL and/or Oracle)

Our offer

Modern and future-proof workplace in a traditional medium-sized company
Familiar and well-attuned team
A challenging and interesting position with a lot of personal responsibility
Interesting opportunities for professional development
Short reporting lines and a pleasant working atmosphere
A long-term personal perspective with an attractive, performance-based salary

Support

Advancement

Gesundheit

Familie

Apply now as a service technician (m/f/d)
in Bad Homburg, Cologne or Hanover

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Advancement

We help you to advance your career

How can we support you on your way to the top? MBA? Night school? In-house training? Language courses? Advanced training? We are in! In an environment with highly specialized colleagues and dynamic teams you will quickly take responsibility and all career paths will be open to you.

Family

We value your family

We are happy when you are. To us, Pro Family means flexible working hours: Flex time with core working hours from 9 a.m. to 3 p.m. Working from home is also possible. On top of that, you and your family can count on our child care subsidy and coverage of your children’s meal costs until they start school.